For field positions, send resume and salary requirements to employment@idleaire.com
SALES TECHNICIAN
Responsible for the overall management, performance and maintenance of IdleAire facility.
Promote the sale of IdleAire products and services customers to continually grow IdleAire business.
Perform all duties of a Sales Associate
Recruit, hire, and maintain a qualified staff of trained Associates.
Perform preventative maintenance and required tasks to maintain expected standards
Conduct root cause analysis to identify and solve problems associated with equipment downtime and conducting timely repair to maintain 100% availability of service to IdleAire parking spaces.
Operate scissor lift, perform all assigned job duties, and enforce safety management in compliance to IdleAire and OSHA safety regulations.
Resolve conflict promptly, both internally and externally, maintaining composure and professionalism at all times.
Follow procedures established by IdleAire, ensuring the highest quality output, taking appropriate action to correct quality problems in a timely manner.
Manage site assets and expenses, including but not limited to cash handling, deposits, reconciliations, and inventory working within established guidelines and budgets.
Prepare company required records and reports; including but not limited to daily ticket reports, equipment inventory logs and time clock punches.
Maintain a professional working relationship with all Travel Center personnel by keeping host management team and associates informed about IdleAire products and services.
Provide superior customer service to IdleAire customers and other drivers, collecting feedback and taking action as appropriate to meet and exceed expectations.
Working Conditions:
Requires lifting 40lbs (individually) and 80 lbs (with assistance), and walking, standing, bending and conducting business on a truck stop parking lot in all types of weather. Position requires working in a noisy environment with varying degrees of vehicle and pedestrian traffic; being able to work at various heights on a scissor lift.
Minimum Qualifications:
Knowledge, Skills and Abilities: Excellent communication skills. Ability to motivate and maintain effective working relationships with co-workers in an environment with minimal supervision. Ability to rely on experience and judgment to plan and accomplish goals.Ability to perform all operations and maintenance functions as needed. Maintain a valid driver’s license and reliable transportation.Possess strong computer skills with knowledge of MS Office products.Demonstrate ability to read schematics
Education/Experience:
2 years experience in increasingly responsible management and/or sales positions. 1 year experience or demonstrated ability to learn the maintenance function.
SALES REPRESENTATIVE
Promote the sale of IdleAire products and services customers to continually grow IdleAire business.
Cut window adapters to appropriate template size.
Sign-up and train new members on IdleAire services.
Assist customers with the installation of window adapters and the IdleAire Service Module.
Provide courteous and expedient customer service.
Assist with or report all Service Module issues to Customer Support.
Clean IdleAire Service Modules and related equipment as required by IdleAire procedures.
Perform all assigned job duties in compliance with IdleAire and OSHA safety regulations.
Resolve conflict promptly maintaining composure and a professional demeanor at all times.
Maintain a professional working relationship with all travel center personnel.
Work in a cooperative, team oriented manner with all IdleAire Team Members and train other Team Members as needed.
Keep the equipment center and IdleAire location clean and free of debris to present a positive image to customers and potential customers.
Report site issues to management or technical support in a timely manner.
Working Conditions:
Requires lifting up to 40lbs (individually), and walking, standing, bending and conducting business on a truck stop parking lot in all types of weather. Position requires working in a noisy environment with varying degrees of vehicle and pedestrian traffic.
Minimum Qualifications:
Knowledge, Skills and Abilities: Excellent communication skills. Ability to motivate and maintain effective working relationships with co-workers in an environment with minimal supervision. Ability to rely on experience and judgment to plan and accomplish goals.
Education/Experience:
Prefer demonstrated sales experience and or experience in the trucking industry